At Chilbaba.com, we respect your right to control your personal information. In accordance with privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), we provide you with the option to request the deletion of your personal data.
2. Eligibility
Any user who has an account with Chilbaba.com and whose personal data is being processed by us is eligible to submit a data deletion request.
3. What Data Can Be Deleted
Upon your request, we will delete the following types of personal data associated with your account:
Contact information (name, address, email, phone number)
Company details
Transaction history
Any other personal data that we have collected and that is not necessary for us to retain for legal or business purposes
4. Data Retention Exceptions
Please note that we may not be able to delete all data due to legal or regulatory requirements, or if the data is necessary for the exercise or defense of legal claims.
5. How to Request Data Deletion
To request the deletion of your personal data, please follow these steps:
Login to Your Account: Access your account on Chilbaba.com and navigate to the settings section.
Data Deletion Request: Look for the 'Privacy' or 'Data Management' section, where you will find an option to request data deletion.
Submit Request: Complete the required form with the necessary details and submit your request.
Verification: We may contact you to verify your identity and confirm your request.
6. Processing Time
We will respond to your request within 30 days from the date of receipt. If we require additional time to process your request, we will inform you of the extension and the reasons for it.
7. Confirmation of Deletion
Once your data has been deleted, we will confirm the deletion via email to the address associated with your account.
8. Incomplete or Inaccurate Data
If you believe that the personal data we hold about you is incomplete or inaccurate, you have the right to request rectification before deletion.
9. Assistance
If you have any questions or need assistance with the data deletion process, please contact our customer support team at momo@chilbaba.com.
10. Changes to This Policy
We reserve the right to modify these instructions at any time. Any changes will be posted on this page, and we will notify you of any material changes that affect how we handle your personal data.
